Casa Serena Terms of Service
Welcome to Casa Serena!
We're glad you're here. These Terms of Service explain the rules of the game so you can make the most of our website and shop with peace of mind. Please take a moment to read them, it's important!
What will you find here?
The basics: We tell you who we are and how to contact us.
Our products and services: Details about what we offer and how to buy.
Your account: How to create and keep it secure.
How to use our website: The rules for a good online experience.
Intellectual property: Information about copyright.
Links to other websites: We make it clear that we are not responsible for other sites.
Our responsibility: We limit our responsibility in case of problems.
Your responsibility: Commitments you make when using our website.
Applicable law: In case of conflict, which law applies.
Changes to terms: How we will notify you if there are changes.
- The basics
At Casa Serena we are dedicated to creating unique and stylish spaces. If you need to contact us, here are our contact details:
Name: Casa Serena
TAX ID: B75300202
Address: Calle Argos 18, Benalmadena
Email: hola@casaserenaliving.com
Our products and services
On our website you will find a lot of great products to decorate your home. Sometimes we may change or withdraw products, but we will always offer you the best!
Do you want to return something?
No problem! Check our Returns Policy to find out how to do it.
Your Account
To access all the features of our website, you can create an account. Remember that you are responsible for keeping your password secure and for what happens to your account.
How to use our website
We want everyone to enjoy our website, so we ask that you use it responsibly and respect the rules:
Don't do anything illegal.
Do not post inappropriate content (violent, offensive, etc.).
Don't try to damage our website or disturb other users.
Respect the privacy of others.
Whose photos, texts and designs are on the website?
All the content you see on our website (photos, texts, designs, etc.) belongs to us or to those who have given us permission to use it. We put a lot of effort into creating a beautiful and inspiring website, so you can't copy or use it without our permission!
Links to other sites
We sometimes include links to other websites, but we are not responsible for what is on them.
Our responsibility
We strive to provide excellent service, but sometimes problems can arise. In such cases, our liability is limited.
Casa Serena will not be liable if you are unable to access the website or if you experience any problems while using our services, provided that these problems are not caused by our negligence. We are also not responsible for any damage you may suffer to your computer or mobile device while using our website, unless caused by our fault. In any event, our maximum liability is limited to the full amount you have paid for our products or services. Please note that we are not liable for indirect or consequential damages.
Your liability
By using our website, you agree not to cause us any legal or financial trouble. If you do anything to our detriment, you will have to bear the consequences.
Applicable law
If a conflict arises, Spanish law will apply.
Are there any problems? Let's solve them!
At Casa Serena we want you to be happy. If a conflict arises with our services, we will first try to resolve it amicably. If we are unsuccessful, you can go to court in the city where Casa Serena is based.
Changes to the terms
If we change these terms, we will notify you by posting the new version on our website and sending an email to the address you have provided. It is important that you keep an eye out for updates.
Contact
If you have any questions, please contact us! You can use the contact form on our website or write to us at hola@casaserenaliving.com.